Return Policy
Return Policy
At MC Jewelry, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused, unworn, and in their original packaging.
- To initiate a return, please contact us at our Contact page with your order number.
Exchanges
We gladly accept exchanges for a different size or style within 30 days of delivery, subject to availability.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
Non-Returnable Items
- Items that have been worn, damaged, or altered
- Custom or personalized jewelry
- Final sale items
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
If you have any questions, please don't hesitate to reach out to us. We're happy to help!